Services
Classifier Milling Systems (CMS) has over 30 years of experience in designing, engineering, and manufacturing size-reduction milling systems and correlated production technologies. CMS also offers support services, such as those mentioned below:
Laboratory Test Facility
We offer extensive testing services for design and formulation of powders. By the end of every research and development phase with Classifier Milling Systems, your company will have:
- The production scope and system requirements to create your product at capacity
- Precise formulations
- Complete confidentiality guaranteed to protect your formula and product
- Particle-size analysis and supplementary reports
- Data for independent testing and verification
- Recommendations for formula changes and CMS custom additives that improve flowability and performance
Training Services
We believe in the importance of setting our customers up for complete success. That’s why we offer comprehensive on-site training for our size-reduction systems. We also thoroughly train company personnel on proper milling methodologies. This training is included in every sale of CMS milling systems.
Our training focuses on every step of equipment management, including troubleshooting, parts replacement, and proper preventative maintenance. We also provide thorough experiential training in operating the machinery and conversancy with the system engineering drawings.
Every successful program participant will receive a Certified Training certificate at the conclusion of the training. The certificate establishes that the personnel can operate and maintain the machinery. We provide different certificates for each grinding mill, so your staff understands the specific maintenance and operations requirements of every equipment type you purchase.
Field Service and Consultations
Our field service and consultations are designed to help your company succeed. Before you purchase milling/grinding equipment systems or any major equipment for your manufacturing facility, our team can help you plan out the changes and make recommendations for solutions that suit your facility best. Our pre- and post-purchase consultation services include the following:
- Planning and staging
- Site layout
- Coordination with site vendors and third-party material providers
- Integration with in-place facilities
- Interfacing with civil engineering professionals
- Plant construction
- Milling plant engineering
- Thorough testing of the milling system’s performance
- Personnel training that covers operation and maintenance
- Commissioning
Our comprehensive field service and consultations are just for plant builds. Our team also makes itself available to our customers for process reviews, service calls, installation services, and to answer customer requests. We don’t just sell equipment—we sell proprietary solutions, and we believe in forming long-term relationships that help our customers succeed.
Emergency Service Calls
Classifier Milling Systems is available 24/7 to answer emergency support calls. Our customer service experts can help you troubleshoot and navigate emergency breakdowns and malfunctions. When our milling equipment is at the heart of the breakdown, we’ll send a field service expert to your facility to start troubleshooting or repairing the problem. CMS can also handle safety hazards, accidents that damage machinery, and out-of-commission size-reduction equipment.
Mill Components and Parts
To keep your machines up and running with minimal unscheduled downtime, CMS has a comprehensive parts inventory and knowledgeable customer service department. Our team can manufacture mill components and common wear parts on demand, and we’ll make sure you have the parts as quickly as possible. All our parts are manufactured to the highest QC standards, and we expedite every customer request for new parts and components.
Outdated Equipment Refurbishment
Our technicians can also help you choose between refurbishing and replacing your machines. We evaluate their condition, longevity, enhancements, and other factors to ensure we make an informed recommendation.
Upgrade Your Existing Machines
Upgrading your facility’s equipment can help streamline your production processes. As technology continues to advance, regular upgrades can tighten your distribution timelines and improve the quality of your product while simultaneously reducing waste.
Contact Classifier Milling Systems Today to Learn More
Classifier Milling System is the leading provider of size-reduction milling and grinding systems. Our services will help your company succeed during every stage of growth and production. Contact us today for more information about any of our products or services.